Frequently Asked Questions
Where are you located?
Auckland, New Zealand.
Why aren't your prices in Rands? Why are they in New Zealand $?
See above. If you want to get an idea of what the cost will be in your currency, it's very easy to just google it.
How much is postage to XXX?
We really have no idea. Our website has hooks into our shipping providers, and they provide the shipping cost according to the size and weight of your order, and we merely pass that on.
Having said that, there is a very easy way to find out what shipping will be for what you want:
1. Create an account on our website with a valid address
2. Log in to your account
3. Place what you want in your cart (use the Buy Now buttons)
4. View your cart
The various shipping options and costs will be displayed. If none are displayed, your address is invalid.
How can I pay?
For our protection and yours, PayPal via a verified PayPal account is the only payment option.
How long does it take to get my order?
We seldom hold stock; usually models are printed to order, thus it may take a few days before your order is shipped. After that, it's pretty much out of our control and entirely dependant on the shipping service you selected when you placed your order.
I don't see XXX on your website
Our current range of products is listed on the website. If it's not listed, it's not yet been released.